Mass Event Crisis
earning from history would, one would think, is an insight to better understand the types of risks an authority could examine to prepare and train against in the event a similar incident happened. Looking at one incident, the report from the Los Angeles World Airport (LAWA-LAX) (dated 28th March 2014) highlighted learning outcomes, related to prevention, preparedness, communication, and interoperability. One of the challenges of the significantly violent crime which occurred at LAX is that it impacted the entire airport and beyond the site itself, even though it took place in only one area of the airport. Also, though the LAX active shooter incident had 23 Police jurisdictions respond to the event, they were unable to communicate effectively. In the after-action report (AAR), LAX identified a lack of integrated communication as the most significant challenge.
Then there is Glasgow, Brussels, Dallas, Paris, and more. The reality of those responsible for security should be that “it can happen here”. Building security preparedness and resilience into the environment brings wide-ranging benefits and offers an operational approach to effective safety and security. The conventional methods that are often still utilized are not always sufficient to prepare the environment for a terrorist attack.
The combination of the Comunity Security Best Practice and Port Security Management System (PSeMS) programme offers insight into lessons learned, evidence-based practices, and a top-down quality management system is a consideration that should not be discounted.
Communication is often the Achilles heal of a crisis incident.